Domestic Shipping
We use USPS, UPS and FedEx for all shipping within the United States and its territories, Puerto Rico and military addresses – please allow up to 5 business days for delivery (usually less). UPS/FedEx Expedited Shipping is available. In some instances, we are asked to ship signature required. If you are not available to receive your package, UPS, USPS or FedEx will attempt delivery of your package for three consecutives business days. After this time period, the package will be returned to us. Any shipping fees incurred due to this situation, will be charged to your account.
International Shipping
International orders are shipped by UPS International Global Express with signature required. Telephone numbers are required for shipment. UPS will not authorize shipments without a telephone listed. This generally requires 10-14 days for delivery, though customs and shipping delays are possible. If you are not available to receive your package, UPS will attempt delivery of your package for three consecutives business days. After this time period, the package will be returned to us. Any shipping fees incurred due to this situation, will be charged to you. Please also note that any special international fees, i.e. customs, import, impound etc will be the sole responsibility of the receiver. Please allow adequate time for receipt of your order. If you have not received your order within 30 days, please let us know.
Please note that we are required by law to include accurate customs forms with all international packages. We are unable to declare orders as ‘gifts’ or report incorrect values. Thank you for your understanding.